Email Communication Policy

What We Send

When you opt-in to receive email communications from Apex Backflow Services, we may send you:

• Service Confirmations: Confirmation of scheduled backflow tests and appointments
• Test Reports: Detailed reports of completed backflow prevention assembly tests
• Reminders: Annual testing reminders and upcoming service notifications
• Invoices & Receipts: Billing information and payment confirmations
• Service Updates: Important updates about your service or account
• Educational Content: Helpful information about backflow prevention and water safety

Your Privacy

Your email address and personal information are protected and will never be shared with third parties without your explicit consent. We use industry-standard security measures to protect your information.

• We do not sell or rent your email address to third parties
• We do not send spam or unsolicited promotional emails
• All emails are sent from verified Apex Backflow Services email addresses
• We comply with CAN-SPAM Act requirements

Opting In

Email communications are optional. You can choose to receive emails by checking the opt-in box when submitting a service request or by contacting us directly. Opting in helps us provide you with timely service updates and important information about your backflow testing.

Opting Out

You can unsubscribe from email communications at any time:

• Click the "Unsubscribe" link in any email we send you
• Reply to any email with "UNSUBSCRIBE" in the subject line
• Contact us at mail@apexbackflowservices.com
• Call us at 888-698-2739

Please note: Even if you opt-out of marketing emails, we may still send essential service-related communications such as appointment confirmations and test reports.

Frequency

Email frequency varies based on your service needs. Typically, you can expect:

• 1-2 emails per service appointment (confirmation and report)
• Annual reminder emails about upcoming test requirements
• Occasional educational content (no more than monthly)
• Service updates as needed

Contact Information

If you have questions about our email communications or this policy, please contact us: